FAQ

WHEN WILL MY Be DELIVERED?

Item/s will be delivered in 5-7 working days in United States.

Item/s will be delivered in 5-7 working days to countries in Africa (Including Nigeria, Kenya, Zambia and more)

Item/s will be delivered in 2-3 working days to countries Europe (Including United Kingdom).

 

When your order ships you can request your tracking number via email: info@faithfulband.com

DO YOU HAVE A RETURNs POLICY?

We stand by the quality of our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to info@faithfulband.com, and we will gladly refund you.

NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense.

Can I BUY IN BULK AT A DISCOUNT?

We discounts on bulk purchases depending on the size of the order. Please email support@ikonick.com if you are interested in buying 7+ pieces.

WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries please email info@faithfulband.com and your email will be forwarded to the relevant department.

WHO DO I CONTACT FOR ANY OTHER QUESTIONS?

Email: info@faithflband.com